Policies

Shipping Policy

At LATC Essentials, we want you to enjoy your products as quickly as possible.

• Processing Time: Orders are processed within 3–6 business days. During busy launches or promotions, processing may take 5–8 business days.

• Shipping Costs: Calculated at checkout based on your location and chosen carrier.

• Delivery Time: Once your order has shipped, delivery times are determined by the carrier and may vary by destination. Please note, delivery times are estimates and not guaranteed.

• International Orders: Customs, duties, and taxes are not included and may be charged at delivery by your local customs office. These fees are the responsibility of the customer.

Once your order is handed to the shipping carrier, LATC Essentials is not liable for delays, lost packages, or incorrect delivery due to address errors.

Refund & Return Policy

We take pride in the quality of our products and want you to love your purchase. Due to the nature of hair accessories and for hygiene reasons, we do not accept standard returns on products.

However, we handle concerns on a case-by-case basis. If there’s an issue with your order, please email us at info@latcessentials.com with your order number and details, and we’ll work with you to make it right.

• Defective or Damaged Items: If your product arrives damaged, please provide a photo within 7 days of delivery. We’ll review and assist.

• Exchanges: At this time, exchanges are not available for hair accessories.

• Final Sale: All discounted or promotional items are considered final sale.

Color Note:

Please keep in mind that colors may appear slightly different in person due to screen settings, lighting, and standard dye-lot variations between batches. These subtle shifts are normal and do not affect the quality or performance of your accessory.

Privacy Policy

Your privacy matters to us.

• We collect information (such as your name, email, shipping address, and payment details) only to process orders, provide customer support, and improve your shopping experience.

• We may use anonymized data for internal marketing and analytics, but we never sell your personal information to third parties.

• If you sign up for our newsletter, you’ll receive early access to new launches, exclusive offers, and style tips. You can unsubscribe anytime.

If you are a California resident, you have the right to opt out of the sale of personal information. Please contact us at info@latcessentials.com to exercise this right.

Terms of Service

By using this website, you agree to the following:

• All content on LATC Essentials’ website (including text, photos, and product designs) is owned by us and cannot be copied or resold without permission.

• We reserve the right to refuse service, cancel orders, or limit purchases if necessary.

• Handcrafted or custom items may have slight variations — that’s part of their unique quality.

• Once a package is handed off to the carrier, risk of loss or damage passes to the customer.

We may update these policies at any time. Continued use of the site indicates your acceptance of the most current terms.

📧 Questions?
For all inquiries, please contact us at info@latcessentials.com